On site within the hour
Rapid Response. Professional Recovery.
Biohazard, trauma, sewage, flood, fire, hoarder and sharps clean-ups for landlords, housing providers, facilities managers and insurers. 24/7 response across the UK, fully documented.
- Fixed quotes before dispatch
- Waste consigned by licensed carriers
- Photo report on every job
- Nationwide across the UK
Get a fixed quote
We operate 24/7 for emergency cleaning and reactive response.
Emergency? Our Technicians are on call day and night
0208 050 7207Accredited and checked
Specialist reactive cleaning services
Each service is carried out by trained technicians with the right PPE, equipment, insurance and waste permissions for the job.
- Biohazard cleaningBlood, bodily fluids, faeces and infectious contamination removed and decontaminated.View service
- Trauma and unattended death cleaningDiscreet decontamination after unattended deaths, serious injuries and incidents.View service
- Sewage spill clean-upEmergency extraction, decontamination and drying after sewage backflows and overflows.View service
- Flood and water damage cleaningWater extraction, strip-out and structural drying after floods and leaks.View service
- Fire and smoke damage cleaningSoot removal, smoke odour treatment and decontamination after fires.View service
- Hoarder property clearance and cleaningFull clearance, deep clean and decontamination of hoarded properties.View service
- Needle sweeps and sharps removalSafe searches and removal of discarded needles and drug litter.View service
- Pigeon guano removalRemoval of bird fouling, nests and debris from roofs, lofts and structures.View service
- Void property cleaningClearance, deep cleaning and re-let preparation for empty properties.View service
- Graffiti removalRemoval of graffiti from brick, stone, metal and glass, plus protective coatings.View service
- Not sure what you need?Call our 24/7 line, describe the incident and we'll tell you exactly what it needs.Call 0208 050 7207
From first call to signed-off site
Every reactive job follows the same documented process, so you always know what's happening and what you'll receive at the end.
Call or send details
Tell us what's happened, where it is and how to get access. Photos help us quote faster.
Fixed quote
We confirm the scope, price and arrival window before anyone is dispatched.
Crew on site
Trained technicians arrive with PPE, equipment and a site-specific risk assessment.
Clean and decontaminate
Contaminated material is removed, surfaces treated and waste consigned correctly.
Sign-off pack
You get photos, a completion report and waste paperwork for your records or insurer.
Why clients hand us the difficult ones
Reactive incidents land on someone's desk at the worst possible time. Our job is to take them off it completely: one call, a fixed price, a crew on site, and paperwork that closes the job on your system.
We work as a direct contractor and as a supply-chain partner to facilities management companies, so we're used to working to SLAs, helpdesk tickets and client reporting formats.
- 24/7 response line answered by people who know the work
- Fixed quotes, including from photos or video for urgent jobs
- Risk assessments and method statements for every site
- Clinical and hazardous waste handled with full documentation
- Discreet, unmarked vehicles available
- Account rates for housing providers, FM firms and insurers
Who we work for
Most of our work comes from organisations that manage property at scale and need a reactive partner they can rely on.
Housing associations and councils
Voids, hoarder clearances, biohazard incidents and needle sweeps on schedule-of-rates pricing, with photo reports on every job.
Facilities management companies
A single reactive partner your helpdesk can call at any hour, working to your SLAs and reporting in the format your client needs.
Insurers and loss adjusters
Flood, fire, sewage and trauma clean-ups with scopes, moisture readings and photos that support the claim from day one.
Retail, hospitality and leisure
Out-of-hours response so contaminated areas are reopened before customers arrive.
Industrial and logistics sites
Guano removal, flood clean-ups and fire residue cleaning in warehouses, plant rooms and yards.
Healthcare, education and public buildings
DBS-checked teams for bodily fluid incidents, floods and graffiti in schools, clinics and public spaces.
Covering the whole UK
We attend reactive jobs across England, Scotland and Wales. Call with the site postcode and we'll confirm an arrival window straight away.
Areas we cover- London
- South East
- South West
- East of England
- East Midlands
- West Midlands
- North West
- Yorkshire and the Humber
- North East
- Wales
- Scotland
Common questions
What is reactive cleaning?
Reactive cleaning is unplanned cleaning in response to an incident, such as a biohazard, flood, fire, sewage spill or discarded needles. It needs specialist training, equipment and waste handling that routine cleaning contracts don't cover.
Do you work nationwide?
Yes, we cover England, Scotland and Wales. Call us with the postcode and we'll confirm an arrival window.
How do you price reactive cleaning jobs?
We give a fixed quote once we understand the job. For urgent work we can quote from photos or video so crews can be dispatched straight away.
Do you provide documentation?
Every job comes with a completion report, before and after photos, and waste transfer notes where waste is removed.
Can we set up an account?
Yes. Housing providers, FM companies and insurers can set up an account with agreed rates and a direct response line.
Tell us about the job
Fixed quote, no obligation.